Meet Rina - Creative, Talented, and Losing Leads
Rina runs a small (but mighty) design studio.
She’s clever, in-demand, and works harder than a café espresso machine on a Monday.
But last week? She lost three new leads.
She didn’t have a system that could manage it for her.
“I’ll Follow Up Tomorrow.” (Spoiler: She Didn’t.)
On Monday, someone DM’d Rina asking about logo design.
She replied, “Great! I’ll send you an introductory email tomorrow.”
But then came:
• 48 emails
• 2 client emergencies
• 1 tax reminder
• And zero follow-up.
The lead? Missed.
And this isn’t a one-time thing. This is the invisible way small businesses lose business – every single day.
“Follow Up With Me Next Month.” (Spoiler: They Weren’t Literal.)
A boutique owner emailed Rina about a seasonal campaign—posters, packaging, the works.
“Love your style,” they wrote. “We’re finalizing budgets—follow up with me next month.”
“Cool,” Rina thought, picturing a chill timeline.
She marked it mentally, assuming they’d pick things up in 4 or 5 weeks.
When she followed up 4 weeks later, she found out that they had finalized their budget 3 weeks ago, and a success story emailed by another designer had kickstarted a discussion that same week, and they had just started work on the campaign with them on Monday.
The lead? Lost.
To luck? No. To not following through? No.
To a business owner who’s invested in the digital capital that helps them have more real life opportunities? Yes.
“Let’s Set Up a Quick Chat.” (Spoiler: It Was Too Complex To Do.)
On Wednesday, a tech startup founder messaged Rina about a website redesign.
“Love your portfolio,” he wrote. “Let’s set up a quick chat to discuss our vision.”
“Awesome,” Rina replied, promising to follow up by email with details.
Feeling pressed for time, she used her go-to-move: she fired off a few times she thought she could be available, asking them to let her know what worked for them, and attached her standard pitch deck—sleek, professional, one-size-fits-all.
No mention of their quirky brand vibe.
• No nod to their niche in eco-tech.
• Just her usual “here’s what I do” spiel.
The founder? Busy too. When he read her email that night, he didn’t see any times that worked, but spent some time flipping through her pitch deck before getting interrupted. He looked at his DMs before bed and saw another designer had sent a thoughtful message with “schedule with me” link, and booked a time for mid-morning the next day. By the time he got back to Rina’s email the following evening, his response was, “Thank you, your pitch looks great, but we’ve decided to take another route.”
The lead? Lost.
Not to chaos or bad timing, but to missing the chance to connect like a human, not a template.
The Problem Isn’t You - It’s the Missing Flow
You can be brilliant at your craft. But if your business operations rely on memory, sticky notes, and the hope that you’ll “remember to follow up,” you’re already bleeding opportunities.
No follow-up = No sale.
No system = No memory.
No automation = No time.
You don’t need more hustle.
You need smart automation for small businesses – designed around how you actually work.
What Should’ve Happened Instead
Here’s what could’ve saved Rina (and her leads):
- Her DM feeds directly into CRM.
- An automatic “Nice to meet you!” email goes out immediately.
- If there’s no response, a follow-up email triggers in 48 hours.
- She gets notified only when human interaction is needed.
No chasing. No forgetting. No panic.
Just a system that keeps things moving – while she does the work that pays.
That’s not just productivity. That’s peace of mind.
“But Isn’t Automation for Big Companies?”
Actually, no. Smart business automation isn’t a luxury.
It’s how small, and medium service-based businesses stop spending 50% of their week on things that could run themselves.
If you:
- Manually write every follow-up
- Forget who messaged you and when
- Pay for a CRM no one uses
- Bounce between inbox, WhatsApp, spreadsheets, and DMs
Then you’ve got a business flow problem.
And it’s costing you more than time – it’s costing you sales.
This Is What Simbiotrek Fixes
We don’t sell you more tools. We look at your entire flow and build systems that work together, like:
– Automated lead response (email/SMS)
– CRM setup or to-do systems with real-time tracking
– Task automation that fits your style
– Website forms that talk to your backend
– Notification systems that tell you what matters, when it matters
In short: we fix the things you keep saying, “I’ll fix them someday.”
Rina Doesn’t Stress About Leads Anymore
Now that her workflow’s fixed, leads never get forgotten.
Proposals go out fast. Clients get updates without the chaos.
She’s landed more projects – without adding more hours.
And you can, too.
Want to Stop Losing Leads?
If you’ve ever thought: “I was supposed to reply to someone… who was it again?”
This is your sign.
Email us at [email protected]
Let’s build you a simple business automation system that works – even when you’re not.
